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Website Terms of Use
Website Terms of Use Website Terms of Use

Welcome to the Association for Coaching International Ltd ("the Company", "its", "we", "us", "our") website on www.associationforcoaching.com (the "Site"). Any person who wants to access the Site to request quotes, receive services or to use the other features provided must accept and is deemed to have accepted the Terms and conditions of these website Terms of use (the “Terms”) without change. These Terms incorporate our Privacy Policy & Cookie Notice, which can be found at www.associationforcoaching.com

Any reference to “you” in these Terms shall include any person that accesses or uses the Site or Services on your behalf, whether as a guest or a registered user.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. BY USING OUR SITE, YOU CONFIRM THAT YOU ACCEPT THESE TERMS AND AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SITE.

1. Other applicable Terms

These Terms incorporate our Privacy Policy & Cookie Notice, which can be found at www.associationforcoaching.com/page/PrivacyPolicy, which sets out (a) the terms on which we process any personal data we collect from you, or that you provide to us; and (b) information about the cookies on our Site. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

2. Information about us

www.associationforcoaching.com is a site operated by the Association for Coaching International Ltd, which is a registered limited company (not for profit limited by guarantee) in England and Wales under company number 06966900 and has its registered office at 8 Duncannon Street, London, WC2N 4JF and the Company’s VAT number is 257603007.

We are the Professional Body for the Profession of Coaching.

3. Changes to these Terms

We may revise these Terms at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

4. Changes to our site

We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

5. Accessing our site

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted.
Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Siteis unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site.
You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms of use and other applicable Terms and conditions, and that they comply with them.
We may limit the availability of our Site or any service or product described on our Site to any person or geographic area at any time.

6. Your account and password

You can register with us as a community member free of charge. Should you wish to become a professional member we will charge a fee for the particular membership you choose. A membership subscription will enable online access through a unique membership number and username. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of use.
If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at www.associationforcoaching.com

7. Memberships and Fees

We provide a number of professional membership offerings which are as follows:

  • Associate Membership, for those with a general interest in coaching
  • Member - MAC Membership, for those who deliver individual/group coaching in either private practice or in a workplace setting;
  • Coaching and Training Organizations OMAC Membership, for organizations providing services relating to Coaching/Coach Training;
  • Voluntary and Community VCMAC Membership, for professionals in a Third Sector environment with an interest in coaching; and
  • Corporate Membership CMAC, for professionals in an organization which has an interest in coaching for executive and staff development.

 

We reserve the right to amend the contents, pricing and entry criteria of these memberships at any time. All payments made in relation to Membership subscription are processed via PaySafe. They are an independent gateway partner and their terms and conditions should be consulted at https://www.paysafecard.com/fileadmin/Website/Dokumente/AGB/TC_CA_paysafecard_EN_01_2014.pdf.

All Credit Cards will be processed in either sterling or euro at the time of payment. We are not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies. Should any upgrade, cancellation or refund in relation to any of our Memberships be required for any reason or at any time, please email us at enquiries@associationforcoaching.com

  

8. Refund and Cancellation Policy

Membership

  • Membership is paid for on application and the renewal of membership is due annually.
  • Up to 6 months into a membership year a refund for 50% of membership fees are applicable as long as a valid business case is presented.
  • Post 6 months, no refund is applicable.
  • An admin fee of £20 is applicable for any refund.

 

Events

  • In the unlikely circumstance that an event is cancelled or postponed, a full refund will be given to you.
  • If, for any reason you are unable to attend the event for which you are booked and provide 7 full days’ notice, we will refund you and apply a £20 administration charge.

 

Webinars

  • In the unlikely circumstance that a webinar series is cancelled or postponed, a full refund will be given to you.
  • In the unlikely circumstance that a webinar is cancelled or there are severe technical issues, a pro rata refund of the series price will be given to you.
  • Provided you cancel your booking within three days of the first webinar in a series taking place, you will be given a full refund, deducting £20 for admin charges.
  • We do not give refunds for non-attendance as recordings of the webinars are available.

 

Books and DVDs

  • May be returned within 14 days for exchange only. Returns are valid only for products that have not been used or damaged.
  • Products which are defective or damaged upon arrival may be returned immediately for exchange.
  • Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product.
  • Customers are responsible for all shipping charges on exchanges or refunds. Digital Products (Audio, Video, E-Book downloads)
  • These products are not eligible for return or exchange.
  • Should your file be defective or damaged upon arrival please contact webmaster@associationforcoaching.com and we will arrange for a copy of the file to be resent.
  • Should you be dissatisfied with the quality, we would be happy to hear your feedback.

 

9. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. No reliance on information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to- date.

11. Limitation of our liability

Nothing in these Terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site; or
  • use of or reliance on any content displayed on our Site.
If you are a business user, please note that, in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of- service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
If you purchase goods or services from our Site, additional limitations and exclusions of liability will apply, which are set out in our Website Terms of Use and are hereby incorporated into these Terms.

 

12. Your Content

Content that you post using our Services is your content, and includes (but is not limited to) anything you post using our Services such as usernames, profile pictures, photos, descriptions, reviews, comments, videos, etc (“Your Content”). The Association for Coaching does not make any claim to Your Content.

A. Responsibility for Your Content. You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it or uploading it to The Website.

B. Permission to Use Your Content. By posting Your Content through our Services, you grant the Association for Coaching a licence to use it. We don’t claim any ownership to Your Content, but we have your permission to use it to help the Association for Coaching function and grow. That way, we won’t infringe any rights you have in Your Content and we can help promote Your Content.

C. Rights You Grant to us. By posting Your Content, you grant the Association for Coaching a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content to provide the Services and to promote the Association for Coaching or the Services in general, in any formats and through any channels, including across any the Association for Coaching Services or third-party website or advertising medium. Your Content will be considered non-confidential and nonproprietary and we have the right to use, copy, distribute and disclose it to third parties.

D. Reporting Unauthorized Content. We take intellectual property rights very seriously, and are committed to following appropriate legal procedures to remove infringing content from the Services. If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please contact us at the email below. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice. If any third party claims that any material posted or uploaded by you to the Services violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them. We’ll notify you if that happens.

E. Inappropriate, False or Misleading Content. This should be common sense, but there are certain types of content we don’t want posted via the Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive or in violation of our Terms. You also agree not to post any content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive. We will not be responsible, or liable to any third party, for Your Content or the accuracy of any materials posted by you or any other user of the Services.

13. Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of- service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

14. Linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Site in any website that is not owned by you.
Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards paragraph set out below (Content Standards).
If you wish to make any use of content on our Site other than that set out above, please contact us at enquiries@associationforcoaching.com.

15. Third party links and resources in our Site

Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those Sites or resources.

16. Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or reuse any material which does not comply with our content standards described in the next paragraph (Content Standards).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
  • Not to reproduce, duplicate, copy or resell any part of our Site in contravention of these Terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our Site;
    • any equipment or network on which our Site is stored;
    • any software used in the provision of our Site; or
    • any equipment or network or software owned or used by any third party.

 

17. Content standards

These content standards apply to any and all material which you contribute to our Site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

 

18. Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of these Terms upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

 

19. Miscellaneous

Clause headings are inserted for convenience only and shall not affect the interpretation of these Terms.

If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms, and all incorporated documents referred to herein, constitutes the entire agreement as to your use of and our provision of the Site and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral.

You acknowledge that, in entering into this agreement, you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any incorporated documents referred to herein.

20. Applicable law

These Terms will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales, and you irrevocably submit to the jurisdiction of the Courts of England and Wales.

Contacting us

To contact us, please email enquiries@associationforcoaching.com.
Thank you for visiting our Site.