Neil is a highly experienced and dynamic, result driven executive mentor and coach having worked in the Information Communications Technology (ICT) sector for 30 years. Neil has proven record of Operational Service Delivery success globally, with an excellent track record in ICT International Outsource Transformation and Operations Management for a UK FTSE 100 Utility company, Global ICT Enterprise service providers and a US Pacific start-up. Neil uses his career experience and hands on delivery in executive roles to mentor and coach senior level individuals who require transitional support and is well suited to those who need to establish plans when confronted with difficult challenges. Neil is passionate that people can achieve stretching targets when approaching tasks with the right attitude and will support clients in the appropriate delivery to achieve organisational goals.
Relevant Knowledge and Skills Transformation Outsourcing ? Operational Globalization ? Off-Shore / Nearshore collaboration ? End User Computing ? Program Management ? Service Improvement ? Managing teams Globally of >350 staff ? Productivity improvement ? Creating Vision, Mission and Goals ? Working with Diverse teams and cultures Key Strengths and Skill competences Neil can bring to the Mentoring relationship - ? Leadership ? General Management ? Broad Operational Experience ( Client, Infrastructure Support, Vendor ) ? Outsourcing ? Globalization ? Trust and confidentiality ? Positive attitude ? Authentic You ? Ethical Behavior ? Empathy ? Emotional intelligence ? Self-motivation ? Networking ? Communications and Listening ? Planning and implementation