Organizational Kindness, Inclusive Leadership & Good Business

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262: Why Organizational Kindness and Inclusive Leadership is Good for Business with Nathan Broad

In this Episode

Host Kate Jenkinson talks to Nathan Broad, IT Director at Certas Energy, for an insightful conversation on how leaders can create inclusive workplaces. Nathan shares both personal and professional experiences, highlighting the power of organizational kindness, supportive policies, and community-driven approaches to inclusion. They explore practical initiatives such as quiet spaces, community groups, and tailored IT solutions that help neurodiverse employees thrive. The discussion also unpacks common misconceptions and emphasizes the value of reflective listening and feedback as tools for building stronger, more supportive workplaces.

Nathan also speaks candidly about the role of leadership in championing neurodiverse talent, the challenges organizations face in creating truly inclusive cultures, and the progress still to be made. By shifting mindsets, addressing language and narratives around neurodiversity, and embedding feedback loops into workplace practices, leaders can build environments where every employee feels empowered and valued. This episode is both a call to action and a practical guide for coaches, leaders, and organizations committed to fostering more inclusive, compassionate communities.

You Will Learn

Why organizational kindness is good business
Why a top-down approach is essential
How employee accountability empowers and informs workplaces

Guest Bio

Nathan Broad joined Certas Energy in 2018 as IT Director. He brings almost 35 years of experience across multiple sectors, including food manufacturing, financial services, industrial lubricants, and clinical trials. Before joining Certas, he held senior IT leadership roles at Houghton International and Synexus and has also served as a college governor and pension scheme trustee.

Passionate about solving business challenges through technology, Nathan leads a team focused on innovation, efficiency, and driving change across the business. Based in Cheshire, Nathan has been married for over 25 years and has two grown-up children. Outside work, he enjoys training in Shotokan Karate and walking his labradoodle, Milo.