The AC Podcast

228: Transform Communication with the VoicePrint Tool Part 1 with Alan Robertson and Kate Mason-Keaney

229: Transform Communication with the VoicePrint Tool Part 2 with Alan Robertson and Kate Mason-Keaney

In this Episode

Are you ready to transform the way you communicate? In this insightful conversation, host Claudia Day is joined by developer Alan Robertson and expert coach Kate Mason-Keaney to dive into the significance of communication styles and the powerful VoicePrint tool. Alan, with a background in organizational development, and Kate, a team and leadership coach, break down how different communication styles shape interactions and workplace dynamics. They introduce the VoicePrint tool - a practical framework and assessment tool that categorizes communication into three clusters: exploring, positioning, and controlling – each cluster containing 3 types, making the 9 voices. Understanding these voices can help you navigate conversations more effectively, foster collaboration, and enhance your impact in any setting.

They discuss the dynamics of communication and the role of different voices in interactions and give practical application of the tool in one to one and team coaching. Alan and Kate share the impact the tool can have on a coach’s self-awareness and understanding emotional triggers in communication. They reveal the significance of their self-perception and 360 questionnaires, and strategies for fostering open dialogues and enhancing team dynamics through mindful voice styles. Whether you’re looking to refine your leadership skills, improve teamwork, or become a more effective communicator, this episode is packed with actionable insights to elevate your communication game.

You Will Learn

• The 9 voice modes that shape our communication style and how that impacts ourselves and others.
• The impact of listening styles and the VoicePrint listening profile on effective communication
• How to practically use VoicePrint in your coaching practice

Guest Bio's

Alan Robertson has worked in people and organizational development as executive, consultant, facilitator, coach and lecturer. The subtle challenges of talking and listening - sometimes done well but more often less well than anyone either desired, intended or realised - has been a central concern and interest throughout. VoicePrint is the tool he has created to raise awareness, skill and impact with which we use this distinctive form of human resourcefulness.

Kate Mason-Keaney has more than 20 years of leadership know-how and over 8,000 individual and team coaching hours under her belt. She operates from a 5 lenses approach, and cares, in particular, about the way they blend and impact on sustainable performance, resilience and happiness - Psychological, Emotional, Behavioural, Physiological and Systemic.

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